Choose a location
Search for an address or select a place on the map. Check whether the problem has already been reported.
Report a problem
in a public space.
Report litter, loose paving stones, broken streetlights and other problems in public spaces. Choose the location and describe what is wrong.
Check whether the problem has already been reported. You can confirm an existing report or create a new one.
Report a problem View existing reports on the map.
REPORT A PROBLEM IN A PUBLIC SPACE
Litter, loose paving stones or broken lighting?
Choose a location and make a report.
WHAT YOU CAN REPORT
Which problems can you report?
Report problems on streets, in parks or in public squares. Hiermelden is for problems that are not urgent.
Rubbish & waste
Rubbish on a pavement, in a verge or ditch, a full bin or waste next to a container.
See an example
For example, a bin bag left next to a container or rubbish that has been on the street for several days.Report a problem →
Pavements & roads
A loose paving stone, a pothole or a damaged cycle path.
See an example
Tell us where the damage is. A photo helps show what is wrong.Report a problem →
Streetlights
A streetlight that does not work or stays on during the day.
See an example
Tell us where the streetlight is. If the post has a number, include it in your report.Report a problem →
Trees & plants
Branches over a pavement or plants blocking a path.
See an example
For example, branches hanging over a pavement and making it difficult to walk past.Report a problem →
Benches, play & sports
A broken bench or damaged playground equipment.
See an example
Describe what is broken and which park or playground it is in.Report a problem →
Something else
Noticed another problem in your neighbourhood? Let us know.
See an example
It should be a problem on a street, in a park or in a public square. Tell us what you see and where it is.Report a problem →
HOW TO REPORT A PROBLEM
Report a problem in 3 steps.
Describe the problem
Choose the type of problem and describe what you see. Add details about the spot, such as a streetlight number. You can also add a photo.
Save your report
Review and save your report. You can then add your contact details if you would like updates about your report.
Frequently asked questions about reporting a problem
Find out what you can report and what happens afterwards.
What is a public space report?
You report a problem in a place everyone can use, such as a street, park or square. Examples include rubbish in a verge or ditch, a loose paving stone or a broken streetlight. Hiermelden is for problems that are not urgent.
Read about the problems you can report →How do I give the right location?
Search for an address or choose a spot on the map. In the next step, add details such as the bench on the grass or the third streetlight.
Read how to make a report →What if someone has already reported the problem?
Check the open reports on the map. If your problem is listed, confirm that report. This keeps reports about the same problem together.
Read about confirming an existing report →Will my local council receive the report?
This depends on whether your council is connected and on the type of problem. With an active connection, reports go to the council or another organisation that can resolve them. Without an active connection, your report stays in Hiermelden and is not forwarded. After saving, you can see what happens to your report.
Read what happens after you report a problem →Do I have to provide my name or email address?
No. Save your report first. You can then add contact details if you would like updates. Keep the personal link to your report.
Read about contact details and privacy →Report a problem in a public space
Choose the location on the map and describe what you see. Photos and contact details are optional.
FOR LOCAL COUNCILS
Register your council →Hiermelden for your council?
Want to find out how your council can use Hiermelden? Register your interest and leave your contact details.